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Heroes Centre Limited believes student safety and clear communication with parents are extremely important for a tutoring/childcare services. Therefore, we are transparent and have provided access to our polices.

Behaviour and Physical Contact Policy

Safeguarding & Child Protection Policy

Company Policies: Site Policy

Health & Safety Policy

Risk Assessment Multi-Sport/Fire Safety 

OFSTED Certificate

Online Lesson Policy

Behaviour, Shouting, Physical Contact, Complaints, Equality & Diversity Policy

Staff Disciplinary Form

Walsall Safeguarding Children Board - MAST

Childline Poster

Summer HAF Quality Assurance Visit Report - Walsall Council

Easter HAF Quality Assurance Visit Report - Walsall Council

Working Tax Credits - Help With The Costs of Childcare Only

Universal Credit Childcare Costs Only

Keeping Children Safe In Education 2023

Poster for Parents (CHILDCARE)

Heroes Centre Admission Form (PDF)

Heroes Centre Admission (Google Form)

Risk Assessment - Theatre Trip

Level 2 Food Hygiene and Safety for Catering

HAF Case Study Winter 2024

Business Insurance

Code of Conduct/Disciplinary Policy

Safeguarding Form

LADO Leaflet - Belinda Crowshaw

Every Child Matters

Confidentiality Policy

Child Protection Policy: Information for Parents

Sex and Relationships Education Policy

Attendance Policy

Race Equality Policy

Images of Children Policy

Drug and Substance Policy

Complaints Procedure

Safer Recruitment Policy

Educational Visits Policy

Safe Working Practices Policy

Volunteers Policy

Visitor Policy 

Whistleblowing Policy

Centre-Home Agreement

Your First Aiders Are

 Procedure for Dealing with Allegations of Abuse Against Staff

First Aid Policy

Meeting the Needs of Children with Medical Conditions Policy

Special Educational Needs (SEN) Policy

Lockdown Policy

Fire Evacuation Plan

Fire Risk Assessment

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